Return & Refund Policy
Wind Knot Club
Return & Refund Policy
If something shows up wrong, damaged, or defective, we want to make it right.
Our Promise
Your gear should arrive the way it was supposed to.
If you receive the wrong item, or your order arrives damaged or defective, contact us and we'll review the issue with you.
When We Can Help
Refund Eligibility
Refund requests may be submitted for items that were:
Please contact us within 30 days.
Refund requests must be submitted within 30 days of the purchase date.
Important
Please Contact Us Before Returning Anything
Do not send your item back before contacting Wind Knot Club support.
We first need to review and approve your return. Once your return has been approved, our support team will provide you with the appropriate U.S. return shipping address and the next steps.
Simple as a Clean Cast
How the Return Process Works
Contact Support
Send us your order details and explain what went wrong.
We'll Review the Request
Our support team will review the details and let you know whether the return has been approved.
Receive Your Return Address
After approval, we'll provide the correct U.S. return shipping address and return instructions.
Send the Approved Return
Follow the return instructions provided by our support team.
Hold That Cast.
Please do not mail a return to an address you find online, on a shipping label, or on the original package. Returns must first be approved by our support team, and we will provide the correct U.S. return address after approval.
What Should I Send Support?
To help us review your request quickly, please include:
Approved Refunds
If your refund is approved, our support team will provide the instructions applicable to your order and keep you updated throughout the process.
The only thing we want tangled is your leader.
If something's wrong with your order, give us a shout.
Need Help?
Start With Our Support Team
Contact us first and we'll guide you through the return or refund process.
Contact Wind Knot Club